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  1. STANDARD TERMS AND CONDITIONS OF SALE

  3. These Standard Terms and Conditions of Sale (“Sale Terms”) apply to all sales of products made through the website https://www.icovom.com, operated by ICOVOM COMMERCE & WELLNESS PRIVATE LIMITED (“Company”).
  4. These Sale Terms shall be read in conjunction with the Company’s Terms & Conditions, Privacy Policy, Shipping & Delivery Policy, Cancellation, Return & Replacement Policy, and Disclaimer, as available on the Website.

  6. 1. Exclusion of Buyer’s Own Terms
  7. The customer expressly agrees that its own standard terms and conditions, whether existing or future, shall not apply to any sale made by the Company, unless expressly accepted in writing by the Company.

  9. 2. Orders & Acceptance
  10. Placing an order constitutes an offer to purchase.
  11. The Company reserves the right to accept or reject any order, wholly or partially, without assigning any reason, including in cases of stock unavailability, pricing errors, or suspected fraud.

  13. 3. Pricing & Payment
  14. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  15. Payments are accepted only through prepaid modes via authorized third-party payment gateways.
  16. Where invoicing is applicable, invoices shall be payable within 21 working days, unless a different payment timeline is expressly mentioned.

  18. 4. Late Payment
  19. In case of non-payment by the due date (where applicable), the Company reserves the right to charge interest at the rate of 10% on the outstanding amount and may suspend further supply without prior notice.

  21. 5. Recovery of Dues
  22. If payment remains outstanding for more than sixty (60) days from the due date, the Company reserves the right to initiate recovery proceedings through legal or recovery agencies.
  23. All related legal, administrative and recovery costs shall be borne by the customer.

  25. 6. Taxes & Statutory Deductions
  26. Any withholding tax or statutory deduction applicable under the customer’s local laws shall be borne solely by the customer and paid directly to the relevant authorities.
  27. The Company shall receive the invoice amount in full, without any deduction.

  29. 7. Delivery & Performance
  30. The Company shall make reasonable efforts to dispatch and deliver products within estimated timelines.
  31. Delivery timelines are indicative only and shall not be treated as a guarantee or obligation to achieve a specific result.
  32. The Company shall not be liable for delays caused by logistics partners, force majeure events, or circumstances beyond its reasonable control.

  34. 8. Claims & Complaints
  35. Any claim relating to damaged, leaked, defective or incorrect products shall be governed strictly by the Company’s Cancellation, Return & Replacement Policy.
  36. No claim shall be admissible unless notified within the timelines and with proof as specified in the applicable policy.

  38. 9. No Guarantee of Results
  39. The Company does not guarantee any specific outcome, benefit or result from the use of its products.
  40. Use of products is entirely at the customer’s own discretion and risk, as detailed in the Disclaimer.

  42. 10. Third-Party Consumer Claims
  43. Under no circumstances shall the Company be required to act as a third party in any dispute, claim or legal proceeding initiated by an end consumer against the customer.

  45. 11. Limitation of Liability
  46. To the maximum extent permitted under applicable law, the Company’s liability, if any, shall be limited strictly in accordance with the provisions stated in its Terms & Conditions and Disclaimer.

  48. 12. Governing Law
  49. All sales and contractual relations shall be governed exclusively by the laws of India, subject to the jurisdiction specified in the Company’s Terms & Conditions.